![]() The consumer who buys online has 14 calendar days to reconsider his purchase without having to justify himself (article L221-18 of the Consumer Code). There are products whose non-returnable status, such as purchases of products sent via FTP (Direct download). The cost of returning the goods in case of error in the order is your responsibility, not ours. You will then be informed with instructions on how to do it. You can request a product change within 14 days, by contacting us through our website. We guarantee your satisfaction at all times. In the case of sales via FTP, it will inform the user about the procedure to follow for said download. For full delivery and returns details, please see our terms and conditions. *Delivery times may vary depending on customs and local delivery companies. ![]() If it cannot be delivered, the recipient will be informed by SMS that he has 15 days to pick up the shipment at a post office notice. The reception is guaranteed by the signature of the recipient or an authorized person. You can track the status of your shipment from this link, emails. ![]() The shipment is made through Correos EspaƱa, sent by registered mail. Delivery: European shipments from 3 to 15 business days depending on the country of destination, usual delivery in 3/7 business days.
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